Seth Musich
10x Certified Salesforce Consultant with 8 years of experience delivering public sector and commercial implementations ranging from $1M to $3M. I work primarily on high-sensitivity federal and government programs, leading engagements from discovery and solution design through configuration, UAT, and go-live.
Skills
Client Delivery
- Requirements Elicitation & Documentation
- Business Process Analysis & Mapping
- UAT Planning & Execution
- End-User Training & Enablement
- Pre-Sales & Agile Sprint Demonstrations
Architecture & Design
- Salesforce Solution Architecture
- User-Centered Experience Design
- Technical & Functional Documentation
- Data Migration Strategy
- DevOps & Release Management
Experience
Cherokee Federal — Salesforce Consultant
Requirements gathering, solution design, UAT, and go-live transition for a Messaging and Web Chat service — part of a 5-year, $50M Service Cloud program.
Vistant — Salesforce Program Manager
- Senior administrator for a grantmaking platform serving 100,000+ applicants.
- Authored architecture documentation aligned to NIST RMF controls.
- Designed integrations with Google Analytics, Splunk, and Salesforce Shield.
- Established a monthly release cadence and source-driven DevOps process.
Guidehouse — Senior Consultant
- Solution Architect on a 2-year, $3M implementation — led discovery, solution design, and configuration while managing a team of 4 developers.
- Lead Business Analyst on a 1-year, $750K implementation.
- Active contributor to business development through 10–15 RFP responses annually.
Self-Employed — Solution Architect / Consultant
Sole architect on short-term implementations — discovery, configuration, data migration, and end-user training at go-live.
CDIT — Salesforce Administrator
- Salesforce Administrator on a 5-year, $250M managed service contract.
- Built and deployed updates to an Experience Cloud site with 100,000+ users.
Joule Energy — Business Intelligence Developer
Salesforce Administrator for a utility-scale solar company — managed the full platform for 40+ users, including custom objects, reporting, and third-party integrations.
Portfolio Projects
Service Cloud Messaging & Web Chat
Requirements gathering, solution design, UAT, and go-live for a Messaging and Web Chat channel — part of a 5-year, $50M Service Cloud program.
Grantmaking Platform & Compliance Architecture
Senior administrator for a 100,000+ user grantmaking platform. Authored NIST RMF-aligned architecture docs and designed integrations with Google Analytics, Splunk, and Shield.
$3M Federal Salesforce Implementation
Solution Architect on a 2-year, $3M federal engagement — led discovery, defined the architecture, and managed four developers from build through launch.
Experience Cloud — Large-Scale CMS Deployment
Built and deployed updates to a 100,000+ user Experience Cloud site on a $250M federal managed service contract.
Locator CRM & Website
Designed and built a CRM and public-facing website for location-based business search and management — full stack, from data model and UI through deployment.
Salesforce Implementation & Training
Sole architect on a 3-month, $50K implementation — handled discovery, configuration, and data migration, then delivered hands-on training to 30 users at go-live.
Education
Lewis & Clark College
Portland, Oregon
The Tech Academy
Portland, Oregon